Terms & Conditions
TERMS OF SERVICE
iClick Job Manager
Last Updated: 10 December 2025
1. Overview
These Terms of Service govern your access to and use of iClick Job Manager (the "Service"), operated by iClick Online Technology Limited ("iClick"). By using the Service at jobmanager.au or any tenant domain, you accept and agree to these Terms. If you do not agree, do not use the Service.
2. Who Can Use the Service
The Service is intended for businesses and their authorised users. You must be at least 18 years old and have authority to enter into a binding agreement to register for an account.
3. Accounts and Access
Clients create accounts and manage Users. Account holders are responsible for maintaining the confidentiality of credentials and for all activity under their account. You must notify iClick immediately of any unauthorised use.
4. Permitted Use
The Service is provided to manage jobs, quotes, customers, staff, and related operations. You agree not to misuse the Service, upload malicious code, attempt unauthorised access, or use the Service in violation of laws or third-party rights.
5. Subscriptions & Payment
Access to paid features is governed by the selected subscription plan. Fees are charged as specified during signup. All fees are non-refundable unless required by law. iClick may change prices with prior notice.
6. Intellectual Property & Licence
iClick retains ownership of the platform, software and related materials. Clients retain ownership of their data ("Content"). By using the Service you grant iClick a licence to store, process and display Content as necessary to provide the Service.
7. Termination
We may suspend or terminate access for breaches of these Terms, non-payment, or unlawful use. Clients may cancel their subscription per the agreement terms; refunds are handled according to the subscription policy.
8. Limitation of Liability
To the maximum extent permitted by law, iClick is not liable for indirect, incidental, or consequential losses. Our aggregate liability is limited to the fees paid by the Client in the three months prior to the claim.
9. Governing Law
These Terms are governed by the laws of New Zealand. For questions or support contact: support@iclick.co.nz.
PRIVACY POLICY
iClick Job Manager
Last Updated: 10 December 2025
1. Introduction
This Privacy Policy explains how iClick Online Technology Limited ("iClick") collects, uses, stores and protects personal information when providing iClick Job Manager (the "Service").
2. Information We Collect
We collect information you provide (contact, account and business data), Content you store in the Service (jobs, customers, documents), and technical information automatically (IP addresses, device and usage logs). We may also collect information from third-party integrations you connect.
3. How We Use Information
We use personal data to deliver and improve the Service, authenticate users, provide support, process billing and enhance security. We do not sell personal data to third parties.
4. Sharing & Processors
We may share data with trusted service providers (hosting, payment processors, email delivery) and with third party integrations you enable. All processors are bound by contractual data protection obligations.
5. International Transfers & Storage
Data may be stored or processed in New Zealand or other jurisdictions. Where required, we rely on appropriate safeguards consistent with applicable data protection laws.
6. Data Retention
We retain data for as long as necessary to provide the Service and meet legal obligations. Clients may request export or deletion of their data per our support channels.
7. Your Rights
Depending on your jurisdiction you may have rights to access, correct, delete, restrict processing, or request portability of your personal data. Contact support@iclick.co.nz to submit requests.
8. Security
We implement reasonable technical and organisational measures to protect data. No system can be guaranteed 100% secure; customers are encouraged to keep backups of critical data.
9. Contact
For privacy inquiries: support@iclick.co.nz
GDPR COMPLIANCE STATEMENT
iClick Job Manager / iClick Online Technology Limited
1. Scope
This statement explains how iClick meets the requirements of the EU General Data Protection Regulation (GDPR) when processing personal data relating to EU data subjects.
2. Data Controller
iClick Online Technology Limited – contact: support@iclick.co.nz
3. Lawful Bases
We rely on lawful bases including performance of a contract, legitimate interests, legal compliance and consent where required.
4. Data Subject Rights
EU data subjects can exercise rights to access, rectification, erasure, restriction, portability and objection. Requests should be sent to support@iclick.co.nz and are handled within applicable timeframes.
5. Transfers & Safeguards
Personal data may be processed in various jurisdictions. We put in place appropriate safeguards (e.g., SCCs, DPA agreements) to ensure adequate protection for international transfers.
6. Security & Breach Response
We implement technical and organisational measures to protect personal data. In the event of a personal data breach we will follow applicable notification requirements.
7. Contact
For GDPR-related requests: support@iclick.co.nz
ENGAGEMENT POLICY
iClick Job Manager
Last Updated: 10 December 2025
1. Purpose
This Engagement Policy explains how iClick interacts with Clients and Users when delivering iClick Job Manager.
2. Communication & Support
Support requests should be submitted to support@iclick.co.nz. We aim to acknowledge and respond according to the Client's support plan and the priority of the issue. Critical incidents are escalated per our operational procedures.
3. Client Responsibilities
Clients must provide accurate account information, follow security best practices, and ensure authorised users comply with these policies. Sharing credentials is prohibited and may result in account suspension.
4. Custom Work & Integrations
Custom development or integrations are agreed in writing, scoped, and may incur additional fees. Intellectual property terms for bespoke work will be outlined in the relevant agreement.
5. Acceptable Use
Clients and Users must not use the Service to commit illegal acts, harass or abuse staff, or attempt to compromise the Service. Violations may result in suspension or termination of access.
6. Policy Changes
We may update this policy from time to time; changes will be posted on jobmanager.au. For enquiries contact support@iclick.co.nz.